At Titan Cut Pro, we are proud to offer free standard shipping on all orders, with no minimum purchase required.
Every shipment includes door-to-door tracking. As soon as your package leaves our fulfillment facility, we will email your tracking link and confirmation number. Please allow 24 to 48 hours for local courier systems to scan and update the initial tracking details online.
For order inquiries, contact our customer support team directly at [email protected].
Shipping FAQs
How do I track my order?
Every order comes with a tracking number sent straight to your email once dispatched. You can track your shipment anytime via our Order Tracking Page.
Will I need to pay customs duties or import taxes?
Depending on destination regulations, international shipments may occasionally incur local customs duties, taxes, or import fees upon arrival. These charges are set by local authorities and remain the responsibility of the recipient. For specific rates, contact your regional customs office.
What happens if my package is delayed, damaged, or lost in transit?
Every item undergoes strict quality inspection before packaging. Once handed off to the logistics carrier, transit safety and delivery timelines are managed directly by the freight network.
If your package arrives damaged or appears lost during delivery, please initiate a claim with the designated courier right away. Our support team is always here to assist with carrier documentation—simply reach out to [email protected].
Please note: Titan Cut Pro cannot be held liable for packages marked delivered that are subsequently stolen, nor for shipment errors resulting from incorrect shipping addresses entered at checkout.